Privacy Policy

Degussa Employees Federal Credit Union (DEFCU) is committed to protecting the privacy of our members. In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing an information about yourself. There are several areas, however, that will collect certain information about you and we want you to know how that information is handled.

If you visit our website, DEFCU collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to our site, and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send an e-mail, DEFCU collects and stores personally-identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

If you visit a secure site, such as It's Me 247 home banking, you will be asked for personal identification information that will give you access to the member only section of our website. This information enables DEFCU to regulate entry to the member only portions of our website and to measure member usage. Any identifying information gathered is neither shared nor sold to third parties. If you link to another site from any of our pages, you are leaving our site and we cannot be held responsible for any information that may be gathered at the linked site. We make every effort, however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

DEGUSSA EMPLOYEES FEDERAL CREDIT UNION PRIVACY NOTICE

We value your membership and your privacy is very important to us. We want to assure you that we maintain strict security procedures to protect your information.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with nonaffiliated third party financial service providers and other companies that provide either services to us or additional financial products for you to consider. We may also disclose information about you under other circumstances as permitted or required by law. These disclosures typically include information to follow your instructions as you authorize, process transactions on your behalf, conduct our operations, or protect the security of our financial records.

Information We Collect About You

To help us serve your financial needs, provide member service, offer new products and services and fulfill legal and regulatory requirements, we collect nonpublic personal information about you as follows:

• Information you provide to us verbally or in writing on our Membership Application, loan applications, and other applications and forms, such as your name, address, Social Security Number, date of birth, assets, income and debt.
• Information about your transactions with us or others, such as loan and share account histories and balances, payment history, and ATM Card and VISA Check Card activity.
• Information we receive from consumer reporting agencies, such as your credit history or report and credit score.
• User IDs, Passwords, Personal Identification Numbers, and/or other access codes that we or you create in connection with products or services we offer.
• Other sources, to verify the information you provide on applications, such as account and loan balances at other financial institutions as well as income and employment.

Information We Disclose

Disclosure to Nonaffiliated Third Parties

In addition to the nonpublic personal information we may disclose in order to provide you with, process and service the products and services that you request, or to effect, administer, or enforce a transaction that you request or authorize, we may disclose nonpublic personal information about you to the following types of nonaffiliated third parties:

• Financial service providers, such as ATM networks, mortgage insurers, escrow and title companies, bill payment processors, credit reporting agencies and similar consumer reporting agencies like ChexSystems.
• Non-financial companies, such as check printers, data processing companies, and companies that prepare and distribute our member account statements.

We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted or required by law.

Disclosure Under Marketing Services Arrangements

We may also disclose information we collect about you, such as your name and address, to nonaffiliated third party companies that perform marketing related support services on our behalf for the purpose of marketing and targeted direct mail solicitations of financial products and services that we believe may be of value and interest to you. In such instances we only disclose the limited information necessary to perform these services and do not share other information we have collected about you.

To further protect your privacy we work only with companies that agree to maintain strong confidentiality protections and limit the use of information that we provide. In these instances we require the execution of agreements that contain required confidentiality clauses which prohibit these companies from selling the information we provide to them to other third parties.

If You Terminate Your Relationship With Us

If your credit union membership is terminated we will not share information we have collected about you, except as permitted or required by law.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (251) 443-3598.